Right of Withdrawal and Withdrawal Form

 
Consumers have the following right of withdrawal detailed in the Information About Your Right of Withdrawal. A consumer is any natural person that enters into a legal transaction for a purpose which is not predominantly attributable to its commercial or self-employed professional activity.
 
A. Information About Your Right of Withdrawal
 
Right of Withdrawal
 
You have the right to withdraw from this contract within fourteen days without stating a reason.
The withdrawal period is fourteen days from the day of conclusion of the contract.
To exercise your right of withdrawal, you need to inform us (PANTAFLIX Technologies GmbH, Neue Schönhauser Straße 16, 10178 Berlin, e-mail widerruf(a)pantaflix.com) of your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter sent by post, a telefax or an e-mail). For this, you may use the enclosed Sample Withdrawal Form, but this is not mandatory.
To meet the withdrawal deadline, it will be sufficient to dispatch the notice of your exercise of the right of withdrawal prior to the expiry of the withdrawal period.
 
Consequences of withdrawal
 
If you withdraw from this contract, we must return to you all payments we have received from you, including the delivery expenses (with the exception of the additional costs resulting from you choosing a kind of delivery other than the most favourable standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we have received your notice of withdrawal from this contract. For this repayment, we will use the same means of payment that you have used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged any fee for this repayment.
 
If you have demanded that the services shall start during the withdrawal period, you will have to pay us a reasonable amount corresponding to the proportion of the services already provided until the time you have notified us of your exercise of the right of withdrawal with respect to this contract to the total scope of the services provided for in the contract.
 
Premature expiry of the right of withdrawal
 
Your right of withdrawal will expire prematurely in the case of a contract regarding the delivery of digital contents not located on a physical data carrier if you have expressly consented to us starting performance of the contract prior to the expiry of the withdrawal period and you have confirmed that you are aware that due to your consent you will lose your right of withdrawal at the time we start performing the contract or if PANTAFLIX has completely provided the service.
 
END OF THE Information About Your Right of Withdrawal
 
B. Withdrawal Form
 
The following Sample Withdrawal Form is available here: 
https://support.pantaflix.com/hc/en-us/requests/new?ticket_form_id=135229
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Sample Withdrawal Form
 
(You can use this form if you wish to revoke the contract.)
 
To
PANTAFLIX Technologies GmbH, Neue Schönhauser Straße 16, 10178 Berlin, e-mail widerruf(a)pantaflix.com
 
 
- I/We (*) hereby withdraw from the contract concluded by me/us (*) regarding the provision of the following services (*):

_________________________________   _____________________________

_________________________________   _____________________________

_________________________________   _____________________________

- Ordered on (*) / received on (*)

- Name(s) of the consumer(s)

- Address(es) of the consumer(s)

- Signatures of the consumer(s) (only if notice is given on paper)



- Date
______________________
(*) Delete as applicable.